“These are some must-haves in security services that will ensure the client’s interests are well looked after and without any ‘hiccups’ in the clients’ business.”
Management Support
Full support from Management Team at all times with effective hierarchy of operational staff to provide support to both the front-line staff as well as to co-ordinate with the clients effectively.
Well Trained Officers
Other than the normal security officers’ training, they are also trained in Customer Service as well as in Fire Safety and Crisis Management. Customised training is also provided depending on the clients’ need.
Proper Documentations
We provide a full set of documentation according to the different assignment and the type of client’s business. We presently use the software system to digitalise our reports and records.
Timely Reports
Incident Reports and After-Action Reviews (AAR) will be submitted within 24hrs of any incident. Any recommendations will also be implemented immediately with all officers acknowledging them.
Proper Follow-ups
There will be proper follow-ups to feedbacks and complaints with monthly meetings, and daily social media group chat. Using this chat, we can convey information as quick as possible.
Trained Relief Officers
There is more than enough officers trained at the client’s site to ensure smooth replacement coverage during festive and special occasions. All of our relief officers are trained to handle a variety of duties.
Why choose Security Masters?
Efficient and reliable services provided to us for the past 5 years.
..Excellent and reliable security services..
…Steadfast in providing a reliable service…
Professionalism and commitment.
Membership in Professional Organisations
International Certification Standards
Contact us now!
Office
200 Jln Sultan,
#10-06 Textile Centre,
Singapore 199018
Nearest MRT Nicoll Highway
Hours
Mon – Fri : 9am – 6pm
Sat – Sun : Closed
Call Us
(65) 6345-1011
(65) 6345-9746 – 24 Hours Control Room
